Outage on April 16, 2025

Incident Report for EngagedMD

Resolved

We've resolved the incident and restored operation.

Posted Apr 16, 2025 - 17:10 EDT

We've implemented and rolled out a fix, monitoring the system for stability.

Posted Apr 16, 2025 - 17:05 EDT

The issue has been found, we are implementing a fix.

Posted Apr 16, 2025 - 16:50 EDT

We are currently investigating the issue.

Posted Apr 16, 2025 - 16:38 EDT

This incident affected: Care Experience Platform (Patient Portal, eLearn, eSign, API, Staff Portal).