System Slowness: 15 minute outage expected

Incident Report for EngagedMD

Resolved

This incident has been resolved.

Posted May 10, 2023 - 12:37 EDT

Identified

We have received reports that the application is having slow response times and page load times when navigating EngagedMD portals. Our team is conducting a restart to resolve this, and users should expect up to 15 minutes of downtime.

Posted May 10, 2023 - 12:23 EDT

This incident affected: EngagedMD Legacy Platform (Patient Portal, eLearn, eSign, API, Staff Portal).