Partial Service Disruption Due to Docusign Outage

Incident Report for EngagedMD

Resolved

DocuSign has confirmed that the incident has been resolved. Some temporary slowness may persist as their systems fully recover.

Our systems are operating as expected, and we will continue to monitor the situation.
Posted Nov 06, 2026 - 17:20 EST

Monitoring

We are currently experiencing a partial service disruption due to an ongoing outage with one of our third-party providers, DocuSign. Some functionality may be temporarily unavailable or impacted.

We are monitoring the situation and will provide updates as more information becomes available.
Posted Nov 06, 2026 - 17:16 EST
This incident affected: Care Experience Platform (eSign, Staff Portal).