EngagedMD Status

All Systems Operational

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Welcome to the EngagedMD status page. Here you will find real-time information about status of our services.
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EngagedMD Legacy Platform Operational

Patient Portal Operational

eLearn Operational

eSign Operational

API Operational

Staff Portal Operational

Care Experience Platform Operational

Patient Portal Operational

eLearn Operational

eSign Operational

API Operational

Staff Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

Degraded performance in our eSign workflows

Resolved - This incident has been marked as resolved by Docusign.
Customers should expect delays on status updates for assignments as Docusign works to clear the backlog,
Apr 30, 13:58 EDT

Update - Docusing is recovering, our teams will continue to monitor for any signs of degradation. Customers should expect delays with envelope statuses as Docusign continues to clear through the backlog.
Apr 30, 13:09 EDT

Update - We are continuing to monitor this issue as Docusign is taking steps to recover.
Apr 30, 12:12 EDT

Monitoring - We are currently experiencing degraded performance in our eSign workflows due to a Docusign incident. Our team is monitoring the situation closely and will keep you updated.
Apr 30, 11:11 EDT

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Scheduled maintenance

Completed - The scheduled maintenance has been completed ahead of schedule.
Apr 26, 20:19 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:07 EDT

Scheduled - We will be undergoing scheduled maintenance on our EngagedMD Legacy Platform
Apr 26, 20:04 EDT

Apr 25, 2024

No incidents reported.